When it comes to auto repair services, we often face the dilemma of finding a center that provides both superior quality and exceptional customer service. This is where ICC Collision Center in Santa Ana comes in. With us, you experience not just a service, but a commitment to making your life easier and your car better.
Quality Collision Repair with a Personal Touch
Our center is situated next to the Santa Ana Auto Mall, in a sprawling 84,000 square foot facility. Here, we house the most advanced tools and equipment, ensuring that our highly trained technicians can provide the best in collision repair services. Whether you're dealing with damage from a rear-end collision or a damaged emblem on your BMW X5, we've got you covered.
Our esteemed customer, Ivan Thomas, didn't even have an appointment when he walked in with a damaged emblem. Yet, our top-notch technician, Danny, took his car in immediately and fixed it within an hour. This is just one example of our commitment to going beyond the call of duty for our customers.
Superior Customer Service: Reviews Speak Volumes
At ICC Collision Center, we believe that the best testament to our services are the reviews and comments of our satisfied customers.
Joseph Foglia, a proud BMW owner, highly recommends our services after we fixed his car's bumper and tailgate with no problems at all. To him, his car looked brand new when he picked it up, thanks to our high-quality paint and body work.
Joseph Kimura, another satisfied customer, rates us a perfect 5 stars. Despite a few initial hiccups when dealing with his rear door damage, our point of contact, Cesar, was outstanding in resolving them. Joseph particularly appreciated our partnership with Enterprise for shuttle and rentals, which added an extra layer of convenience to his experience.
Lee Atwood had a great experience with us as well. Our technician, Carlos, not only addressed the issues listed for repair but also attended to areas not initially listed, showing an exceptional level of care and attention to detail.
Partnerships and Accreditations: A Testament to Our Excellence
Our commitment to quality is also reflected in our partnerships and certifications. We proudly hold an A+ Top Rating from the Better Business Bureau, and we are a certified collision repair center for BMW, Mini, and Audi. We also have VW certified technicians and are AkzoNobel “Sikkens” BMW Color System Trained Refinish Technicians. All our technical advisors and technicians have received education from the BMW Training Program. We also have ASE Automotive Service Excellence Master Technicians on board, ensuring that your vehicle receives the best possible care.
Easy Care, Easy Life with ICC Collision Center
At ICC Collision Center, we don’t just repair vehicles, we restore the confidence you have in your car. Our exceptional service and high-quality repair leave your vehicle looking brand new and you 100% satisfied. So, entrust your car to us for a stress-free, superior quality service experience. Because at ICC Collision Center, we don't just promise easy care, we deliver an easy life.
Remember, your comments and reviews help us improve and continue to provide exceptional service. We look forward to serving you!